It’s almost double the price, though, at $70 per user per month, which is especially expensive.Īs ever, there are savings to be had for annual payments, bringing the monthly equivalent costs down to $30 and $50 for Essentials and Professional respectively, marking savings of between 25% and 29% - pretty substantial.Īircall enables users to assign tasks to co-workers (Image credit: Aircall)Īircall offers a phone management system that is extremely flexible. Companies with more than 15 employees also get a dedicated account manager and personalized onboarding sessions which sets this above many of its rivals. Professional plans add things like call monitoring and whispering, more detailed analytics, and Salesforce integration, making it ideal for larger companies with sales in mind. While it’s great for smaller companies, it’s not cheap, at $40 per user per month. This package does have a lot to offer for SMBs, however larger companies may struggle with its limit of three teams, and lack of more premium features. There’s also support for call queuing, ring groups, extensions, and recording. The basic Essentials plan is filled with features, like access to over 100 integrations (which is usually the reserve of more expensive plans) and unlimited domestic calls.
The limit on outbound domestic SMS messages and fees for international messages also applies to custom plans.Aircall plans and prices (Image credit: Aircall)Īircall offers three tiers of subscription for organizations: Essentials, Professional, and Custom. Businesses choosing this plan can make unlimited outbound international calls, but they must pay $6 per month for each phone number they add beyond the single number included with the custom packages.
You also get prioritized customer support and a service level agreement (SLA).
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Other features are mandatory tagging, advanced analytics, and the Power Dialer app for Salesforce that minimizes manual data entry. It allows an unlimited number of teams to be created and includes queue callback to prevent long hold times. Professional: This package adds Salesforce integration to the CRM and other productivity apps that the Essential plan supports.Other features are SMS messaging, call queuing, interactive voice response (IVR), APIs and webhooks, ring groups, call recording, and conference calls. Its integrations include HubSpot, Slack, Zoho, and Zendesk. Inbound and internal calls are also unlimited, excluding toll-free calls. It includes one local or toll-free number and allows unlimited outbound calls in the U.S. Essential: This plan requires at least three users and supports up to three teams.
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